Raise workplace grievances with clarity and confidence
Dealing with a problem at work can feel overwhelming, especially with little or no support.
Marcas helps you understand what to do next, organise your evidence and navigate each step with confidence.
UK-focused guidance
Built around ACAS best practice
Private & confidential
Available 24/7
Guidance Through Every Step
Practical guidance and support to help you navigate workplace grievances with clarity and confidence
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Learn what to expect and navigate each stage with clarity and confidence
UNDERSTAND THE PROCESS
CHALLENGE AN OUTCOME
Understand your options and explore the next steps available to you
A GRIEVANCE
Raise your concerns professionally with guided support and practical tools
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MOVE FORWARD
Rebuild, recover, and move forward with practical guidance
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MEET MARCAS
Receive 24/7 guidance from Marcas — your AI workplace grievance companion, designed to support employees through grievance procedures, employment concerns, and workplace challenges.
Receive practical and emotional support throughout your grievance journey
ONGOING SUPPORT
Grievances
How to raise a grievance
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Workplace Bullying
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Workplace Discrimination
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Employer Ignoring Grievance
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Victimisation at Work
Grievance Against a Manager
Grievance Process & How Marcas Can Support You
1. Raise Concern
You raise the issue informally or formally.
Complete Workplace Case
A structured overview of the case, evidence, chronology, witnesses, strengths, risks and next steps
2. Grievance Logged
Your employer logs and acknowledges your grievance.
Grievance Letter
A professionally structured grievance letter based on the concerns, chronology, evidence and outcome recorded in the CaseFile.
3. Investigation
Your employer investigates, gathers evidence and takes statements.
Evidence Bundle
An indexed and categorised evidence bundle structure with chronology cross-references and missing-item checks.
4. Outcome
Your employer issues a grievance decision.
Witness Statement Pack
Witness summaries, tailored questions, evidence links and statement templates
5. Appeal
You submit an appeal if you disagree with the outcome.
Appeal Letter
A structured grievance appeal draft based on the case chronology, evidence and employer handling.
6. Appeal Outcome
Your employer issues its appeal decision.
DSAR Request
A tailored Data Subject Access Request identifying likely custodians, systems, records and date ranges.
7. ACAS Early Conciliation
Early conciliation with ACAS before an Employment Tribunal claim.
8. Tribunal Claim
You submit a claim to the Employment Tribunal.
9. Hearing & Decision
The hearing takes place and a decision is issued.
ACAS Early Conciliation Summary
A concise summary, key issues, resolution attempts, evidence and talking points for ACAS.
Tribunal Preparation Pack
A combined hearing preparation package bringing together issues, chronology, evidence, witnesses and remedies.